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Orders & shipping

Orders

When you shop at SHOP.ECONYL.COM, you’re shopping items from responsible brands that use ECONYL® regenerated nylon in their products.
If you would like to shop a Product on SHOP.ECONYL.COM you must first register. Registering on the Site is free of charge and is confirmed by e-mail sent to the address provided by you.

Your order will be confirmed only if the payment process is completed.

Bluloop also reserves the right not to process Purchase Orders from Customers who are not registered or requiring shipment of Products to Countries where online sale of the Products is not yet operational.

After the purchase has been concluded, your will receive a confirmation of receipt of the Purchase Order and a summary of it at the e-mail address indicated.
Please keep the e-mail received as proof of purchase.

To access your Purchase Order, log into your account.

Shipping

The Product(s) purchased from SHOP.ECONYL.COM will be delivered by courier to the address on the Purchase Order, according to the delivery times and costs indicated therein. Please note that the stated shipping and delivery terms are purely indicative and that the Products will be delivered within 30 days from the conclusion of the sales contract at the latest.

Delivery or shipping is normally free of charge. In particular cases, where delivery costs are charged, they will be calculated when the Purchase Order is completed and will depend on the address and country.

Products purchased through SHOP.ECONYL.COM shall only be delivered within the European Union.

You must check the condition of the Product upon delivery, the number of Products received and ensure that the packaging is intact and undamaged.

Please note that in the event that it is impossible to deliver the Products due to your absence at the time of delivery on the date or in the agreed time slot, you must contact the phone numbers on the notice of attempted delivery left by the courier at your expense and set a new delivery date.

For further details check the Conditions and Terms document.